Key Concepts

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Groups: Is an organization tool that allows company admin to assign experts into distinct categories they define.

  • Is an entity in our backend, for example the REST API and the database. The groups field is included in CreateCompanyUserRequest when creating a user with groups.
  • Group membership is persistent. You can query someone's group membership or the list of all members of a group.
  • By default there are 3 main company user groups in use in production:
    • AGENT