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StreemService and Auth GuidesAPI Reference
Service and Auth GuidesAPI Reference
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Service and Auth Guides
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Off Hours Messaging

API Documentation

  • Streem API basics
  • Image detections, ad hoc
  • Parent Companies: Creating Sub-Companies
  • Generating Share URLs via REST API

iFrame Embed Workflows

  • Embedding Streem into a CRM
    • Advanced Example: Embedding an iframe in Salesforce using Visualforce

Authentication

  • User Management in Streem
  • Classic SSO: Requirements
  • Embedded SSO Requirements
  • API User management

Metrics and Data Collection

  • Finding PII for CCPA requests
  • PII data removal process
  • PII data return - Additional Artifact types

Webhooks

  • Managing
  • Validating Webhook Requests
  • Webhook Event Types
  • Rest API: Docs

click to video

  • Introduction
  • Glossary
  • Key Concepts
  • Pre-requisites for Getting Started
  • Workflows
    • Workflow Overview
    • Support Link
    • Off Hours Messaging
    • Intake Form
    • The Queue
    • Cancel Video Chat - From Queue
    • Lost Queue Position
    • Call Dropped
    • Join Lobby
    • Cancel Video Chat - From Lobby
    • Streem Lobby
  • Expert Training

Off Hours Messaging

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During hours when your experts are unavailable, you have the option to disable the 'Video Chat' button. If a user attempts to click on the disabled button, a message may appear, reminding them that they are trying to contact an expert outside of regular working hours.

Updated over 1 year ago


What’s Next
  • Intake Form