Workflow Overview
Please find below diagrams depicting the Click to Video workflows.
Glossary:
- GroupReservation: this refers to a client requesting a video support chat
- User: this refers to the pool of experts within your company; i.e., all the users within the AGENT group.
![](https://files.readme.io/65e36f1-Screenshot_2023-08-16_at_14.20.30.png)
Updated 11 months ago
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